Refund Policy
Fair, simple, human.
Last updated: 20 July 2026
We want Gloss to feel worth the money, genuinely. Here's how refunds work.
Monthly subscription (₹39 / month)
- You can cancel at any time from your Profile page.
- After cancellation, you continue to have access until the end of your current billing month.
- Already billed months are non-refundable.
Yearly subscription (₹399 / year)
- You can cancel future renewals at any time.
- Refunds for yearly plans are provided only in specific situations, such as duplicate or accidental charges, or when required under applicable law.
Free trial
Your first 7 days are free. If you decide not to continue, simply don't subscribe and you won't be charged.
How to request a refund
Write to gloss.theta@gmail.com with the email address associated with your Gloss account and your payment reference. Eligible refunds are processed within 5 to 7 business days to your original payment method.
Chargebacks
If you believe there's a billing issue, please email us first. We can usually resolve it within a day. Filing a chargeback without contacting us may temporarily disable your Gloss account while the dispute is under review.